August 28, 2025
Welcome to Elite Marketing Strategy!
Welcome to Elite Marketing Strategy (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our AI-powered voice and text automation system (the “Service”). By accessing or using our Service, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the Service.
1. Description of Services
Our Service is an AI-powered automation platform designed to:
Reach out to cold leads instantly
Qualify leads for care
Book sessions directly into your calendar
Re-engage past patients for follow-up or treatment
Automate intake, follow-up, and communication workflows, reducing the workload on your front desk or intake staff
We may update, improve, or modify features at any time without prior notice.
2. Eligibility
You must be at least 18 years old and authorized to act on behalf of your business or practice to use our Service. By using the Service, you represent and warrant that you meet these requirements.
3. User Responsibilities
By using the Service, you agree to:
Provide accurate and updated information (e.g., calendars, contact details).
Use the Service only for lawful purposes.
Ensure that your communications with patients, leads, or clients comply with all applicable laws and professional regulations (e.g., HIPAA, healthcare advertising standards).
Maintain the security of your account credentials.
4. Data & Privacy
We do not sell patient or lead data.
You are responsible for ensuring compliance with applicable privacy laws (including HIPAA, GDPR, or other local regulations) when using the Service.
For details on how we handle data, please review our Privacy Policy.
5. Intellectual Property
All content, technology, trademarks, and materials provided as part of the Service remain the property of Elite Marketing Strategy or our licensors. You may not copy, modify, or distribute our intellectual property without written consent.
6. Service Limitations & Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind.
We do not guarantee specific outcomes (e.g., number of new patients, conversion rates).
While our system automates outreach, final responsibility for clinical care, scheduling accuracy, and compliance remains with your practice.
7. Limitation of Liability
To the maximum extent permitted by law, Elite Marketing Strategies shall not be liable for:
Any indirect, incidental, or consequential damages.
Losses arising from scheduling errors, missed appointments, or miscommunication.
Any claims resulting from your misuse of the Service or noncompliance with applicable regulations.
8. Payment & Subscriptions
Service fees, payment terms, and billing cycles will be outlined in your subscription agreement or order form.
Failure to pay may result in suspension or termination of your access to the Service.
9. Termination
Company values your privacy. Our [Privacy Policy] details how we collect, use, and protect your personal data.
Dispute Resolution
We may suspend or terminate your access to the Service if you violate these Terms. You may cancel your subscription at any time in accordance with your plan details.
10. Governing Law
These Terms shall be governed by the laws of [Your State/Country]. Any disputes shall be resolved in the courts located in [Your Jurisdiction].
11. Changes to Terms
We reserve the right to update these Terms at any time. Updates will be effective upon posting on our website, with the “Effective Date” updated accordingly.
12. Contact Us
If you have any questions about these Terms, please contact us at: